75 Tips for Effective Communication

75 Tips for Effective Communication, plus Questionnaire

By Kim Chamberlain

e-booklet, 30 pages

Price: NZ $10

This e-booklet gives valuable tips for communicating in a range of speaking situations:

• Underpinning Communication Skills: What is the difference between a poor and an excellent communicator? What judgments do people make within the first 30 seconds of meeting you? How can you project a positive image?

• Presentation skills: five things you need to find out before you start preparing; structuring your talk for maximum input; preparing your notes; what to practise; things you need to know about handouts

• Impromptu Speaking Skills: a 5-step approach to avoid the waffle and speak with impact

• Networking Skills: what is the aim of networking? the preparation you can do beforehand; breaking into groups; getting away

• Business Etiquette: What do you need to know about using the phone; using email; dress & image?

• Questionnaire: It's easy to read a 'how to' type of book and think "That's a good idea" ... but never do anything with that idea. This simple questionnaire takes you to the next level, by working through the Tips, seeing how you fare, and planning your next step, so that you get maximum benefit from the booklet.